Landing strip on Sint Maarten and damaged houses

Relief

General

  • Is air traffic possible on Sint Maarten?

    The airspace is accessible to military and humanitarian aviation. The airport of Sint Maarten is closed for civil flights.

  • What is the Kingdom of the Netherlands?

    The Kingdom of the Netherlands consists of 4 countries: the Netherlands, Aruba, Curaçao and Sint Maarten. And 3 special municipalities: Bonaire, Saint Eustatius and Saba.

    Caribbean part of the Kingdom

    The Caribbean part of the Kingdom consists of:

    • the countries of Aruba, Curaçao and Sint Maarten;
    • the 3 special municipalities of Bonaire, Saint Eustatius and Saba.

    Caribbean Netherlands

    The 3 special municipalities of Bonaire, Sint Eustatius and Saba together are called the Caribbean Netherlands.

    Netherlands Antilles

    The Netherlands Antilles no longer exist since 10 October 2010. Aruba, Curacao and Sint Maarten are now independent countries within the Kingdom of the Netherlands.

    The 4 countries of the Kingdom of the Netherlands: The Netherlands, Arbuca, Curaçao and Sint Maarten.
  • Do the Netherlands and France work together in Sint Maarten?

    Defense has intensive contact with France. They share information and use each other's knowledge and resources. There is close contact and the lines are short. Both at the operational level and at the political level.

  • Is the Red Cross on location?

    The National Crisis Center (NCC) in the Netherlands is in close contact with the Red Cross, and from the Red Cross it is also linked to the information provided by the NCC. The Ministry of Defense and the Red Cross work together in the field of transport, logistics and further support.

  • Where can I transfer money to Hurricane Irma victims?

  • Where have the supplies to Sint Maarten come from?

    In recent weeks, many goods have been offered free of charge by private parties. Some government agencies have sent their own goods (free of charge) (such as police vehicles). A part has been purchased by the Empire (for example, heavy equipment), and Red Cross help items are also included. 
    The naval ship Karel Doorman also takes goods offered by the British government.

  • How can I prevent mosquitoes from spreading?

    Mosquitoes can carry viruses that make us ill. There is a lot of debris and stagnant water presently creating breeding sites for mosquitoes. It is therefor important to maintain prevention measures. Please keep the area around your house and yard clean. Get rid of stagnant water. Remove tires in your yard or put them under a cover or recycle them. Anything that holds water in and around the yard should be turned upside down, or removed or discarded. Check your water spout, gutters and unclog them. Keep water drums and barrels tightly covered.

  • When will the public bus transportation service start?

    The public bus transportation system is not fully operational as only few buses are running regularly to most districts. Buses will run from 8:00 A.M.  to 3:00 P.M.

  • How can I renew my passport?

    Civil Registry (Burgerzaken) will execute the pre-check. Once all the necessary documents are in order, the Cabinet of the Governor will accept the application of the passport. 

  • How can I obtain a birth certificate?

    If the birth certificate has already been issued in the past, the Civil Registry can send a copy to municipalities within the Dutch Kingdom. If you have moved to a country other than the Dutch Kingdom you must send an authorized person to the Civil Registry office in St. Maarten, because entities abroad do not accept copies of birth certificates.

Travel Advice

Safety & Security

  • What do the soldiers on Sint Maarten do to help?

    Soldiers are placed on both Saint Maarten and Saint Eustatius and Saba.

    Support on all three islands

    Due to the damage and aid needed, most of them are active in Sint Maarten. Currently Dutch soldiers, National Police support to the Police Corps of Sint Maarten, the Urban Search and Rescue Team to help with emergency relief and start-up of fire and ambulance care are all present in Sint Maarten

    Also on Saba and Saint Eustatius, marines help local authorities to free access roads and support for repairs.

    Tasks of military and police

    The military's commitment is aimed at water, food and safety. This also looks at the critical points in the infrastructure. For example, think about the airport and the port. These are both available for military transport. 

    But maintaining public order is also a priority. In particular, opposition to robbery has the military far-reaching powers. And furthermore, there is a lot of patrolling to be visible too.

  • How do the Dutch soldiers and police officers and marechaussees from Aruba and Curacao help to restore order to Sint Maarten?

    They have the necessary powers such as having weapons and the ability to arrest criminals. They also conduct patrols and have set up checkpoints. Police and the Public Prosecutor (OM) Sint Maarten have announced a zero tolerance policy. 

    The state of emergency announced by Prime Minister Marlin remains in force. e street.  

     

Evacuation

Medical

  • Is SZV (Social Health Insurances) currently operational?

    As of Friday September 22nd SZV's St. Maarten phone lines are open to offer customer service support. SZV customer service is available Monday – Friday from 9:00 am to 2:00 pm via the general number +1721 546 6782. All general inquires can be made by calling this number or contacting us via Facebook.

    The offices located at the Harbour View Building are closed to the public until further notice. 

  • Will the pension benefit payment by SZV take place?

    Payments of Pension benefits are scheduled to continue as normal.

  • I am an SZV client (temporarily) in Curacao and need to seek medical treatment

    For medical treatment on Curacao, our SZV-Clients can contact the following general practitioners:

    • Medical Center Aesculapius - SBN Doormanweg 47 Tel: 737 0522
    • Dr. R. Filet - Winston Churchillweg 131 Tel:888 232
    • Medical Center Sòrsaka Caracasbaaiweg 274 Tel: 7360530
    • Medical Center Sta. Rosa Sta. Rosaweg 329 Tel: 767 6666
    • Medical Center de Savaan De Savaan 109-A Tel: 868 3035

    In case of emergency, please call one of the above mentioned general practitioner’s offices/institutions to obtain the number of the doctor(s) on duty.

    Please do not go to the Emergency Ward at the St. Elisabeth Hospital without having contacted the doctor on duty before you go to the Emergency Ward.

    Pharmacist’s services are available for our SZV-Clients at:

    • Botika Mahaai - SBN Doormanweg 51 Tel: 738 3366 · Botika Sòrsaka - Caracasbaaiweg 274-A Tel: 512 6633
    • Botika Mampuritu - Sta. Rosaweg 329 Tel: 767 4750
    • Botika De Savaan De Savaan 109-A Tel: 888 7717

    For any medical information our SZV-Clients in Curaçao can contact:

    • Dr. Marly Oosterhof – tel.: (5999) 522 4957 or
    • Ms. Tessa Jansen - tel.: (5999) 516 6663
    • Mw. Joanne Schet , tel: (+5999) 516 6663

Food and water

  • How do I make water safe to drink?

    Make your water safe before drinking. Drinking unsafe water can cause disease, mainly vomiting and diarrhea.  It is best to use bottled water for drinking.  All other water (from the tap, cistern or wells) should be boiled first, or treated with chlorine for 30 minutes before drinking. If the water looks dirty or smells bad: do not drink it at all!

    Water from the tap or from cisterns should be brought to a boil and then keep boiling for at least one minute. If you cannot boil the water, disinfect it with chlorine. Use household chlorox, for example, by taking two tea spoons of chlorox for every gallon of water. Mix it and let stand for 30 minutes before drinking.

  • What are Meals Ready-To-Use (MRE)?

    This week we have started to distribute Meals-Ready-to-Eat, also known as MRE, to the various communities. The meals are essentially rations used by the US Defense Forces. They are high-calorie and specifically designed for food vulnerable situations. The Government of Sint Maarten received this rations from the USAID Disaster Assistance Response Team (DART) as humanitarian relief. 

    Follow this link for the instructional video

  • When will the water truck pass in my neighborhood?

    The updates regarding the daily water truck route will be updated on the Government St. Maarten Facebook page.

  • How can I conserve food in a food crisis?

    Government will be distributing basic relief in all districts as it arrives on the island. This will be done until the island has regained a sense of normalcy. During the time of food crisis, it is advised to ration your food supplies and avoid wasting material. Below are some helpful tips:

     

    • Prepare a heavy staple for breakfast that contains lots of protein to take you throughout the day.
    • Try to limit drinking water to 1 to 2 8oz. bottles per person per house hold.
    • Avoid using drinking water for washing dishes. Utilize the water from GEBE trucks for cleaning and hygiene purposes.
    • Throughout the day snack on crackers or other sources of starch and sugar to keep up your energy.
    • Consider creating small back yard gardening of basic fruits and vegetables if the space around your household permits. For example peas, potatoes, tomatoes, lime, and various bush teas.

    Unfortunately, it is yet unclear when everything will be back to normal. So please consider being as self-sufficient as possible.

Shelter

  • Where are the emergency shelters?

    The list of hurricane 7 shelters are:

    • Dutch Quarter Community Center (Dutch Quarter)
    • Belvedere Primary School (Belvedere)
    • St. Maarten Academy School Gym (St. Peters)
    • National Institute for Professional Advancement (NIPA, Cay Hill), 
    • Leonard Connor School (Cay Bay)
    • MAC School, (St. John’s Estate)
    • Little League Ball Park, (Pond Island)

    Hurricane Shelters open as of 5.00 PM

     

     

     

     


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